What is SaaS and Why Do You Need It?
Increasingly, you’re likely hearing about SaaS companies - that is Software-as-a-Service. SaaS is a cloud-based software solution meaning that there are no local downloads and applications are delivered to users over the internet (typically, websites or apps).
The SaaS model is most typically structured as a subscription. This provides users with several advantages including timely access to updates that are managed by the provider - rather than the user. This means customers can reap the benefits without getting caught up in the details and time to deploy an upgrade.
SalesForce, an industry SaaS leader, outlines how SaaS differs from traditional software and some of the additional advantages to subscribing to a SaaS solution.
SaaS is Just Good Business
SaaS products, such as Counting Opinions’ suite of services, are accessible from any device, at any time, via a web browser and an internet connection. SaaS platforms are not stored on the device, taking up valuable disk space, but instead are stored on the provider’s servers. This means the platforms can travel with your employees - no matter where they’re working.
Affordable Cost, Meaningful Support
SaaS platforms do not require any installation or in-person maintenance saving your business valuable infrastructure dollars
SaaS platforms undergo updates through the provider - meaning you don’t need to do anything… just sit back and enjoy the latest and greatest from the platform
SaaS platforms are supported by the provider - this means you can spend less time troubleshooting
Pay As You Go and Scale with Confidence
Unlike with traditional software, you only maintain access to the software as long as you need it saving your company from investing in services you’re going to outgrow
Often, SaaS platforms allow you to upgrade your subscription to meet your growing needs eliminating the need to bring in new software as your needs shift
Customization and Integrations
Counting Opinions, like many SaaS applications, are designed to work with other products and tools - integrations allow you to take your tools further and minimize the hassle of moving data between products
SaaS platforms are flexible due to their cloud-based nature - customizing tools with a support team are much more possible when compared to traditional software solutions
While spreadsheets and siloed software have been the reality for many, moving forward, providing access to your services from wherever employees are is imperative!
